Our Facilities And Offices

Makati Facility

Cavite Facility

Our BPO Technology

  • Computer-Telephone Integration
  • Flexible agent scripting
  • Automatic call distribution
  • Interactive Voice Response system
  • 24/7 In-house IT professionals
  • Database integration
  • Predictive dialing system
  • Simultaneous Multiple campaigns
  • Enhanced Call reports
  • Quality monitoring and control of call recording
  • Individual coaching and mentoring
  • Documentation of recorded calls and utilize post-call analysis
  • Receive information through secure email, FTP and website download
  • Handle data entry into your website

Security & Business Continuity

  • Data security network and IT infrastructure
  • 24/7 security
  • Business Continuity Plan
  • Data Recovery Backup Plan